• Orders are typically processed within 1-2 business days of receiving payment and are subject to stock availability.
  
• Free shipping across Australia for orders above $100 AUD
  
• $10 shipping fee for orders below $100 AUD.

• Tracking information will be available once your order has been shipped.

To be eligible for a return or exchange, please ensure that:

• The item is unused, in its original packaging, and in the same condition as when you received it. Return shipping will not be covered.
• The return request is made within 30 days from the date of delivery.
• The item is not a final sale, clearance, or personalized product (unless there is a manufacturing defect or error on our part).
• Full refund of product cost and shipping cost if a product is damaged on arrival and evidence is provided.

We guarantee that every product we sell is 100% authentic. We have established direct partnerships with the official Australian distributors for every brand we carry. This means you can be confident that you are purchasing a genuine item, fully backed by the manufacturer's warranty. We do not engage in parallel importing or sourcing from unauthorized channels.